Terms & Conditions

Effective Date: [Insert Date]

Welcome to ODWP Services, operated by Othman Derhem. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before working with us.

1. Services Offered

We provide custom website design and development services using WordPress, including:

  • Business website creation

  • Service listings & content setup

  • Website updates and fixes

  • Hosting, domain, and email setup

  • Mobile and speed optimization

  • General website support and advice

Services will be outlined and agreed upon before starting any project.

2. Payments

We offer flexible payment options, including:

  • Cash payments

  • Bank transfers (upon request)

Unless otherwise agreed, payment is due upon completion of the project or in accordance with a written agreement. For larger projects, a deposit may be required before work begins.

3. Project Timeline

We aim to complete most projects within 7–14 working days, depending on project size and client response time. Delays caused by missing content or client feedback may extend this timeline.

4. Revisions

Each project includes up to 2 rounds of revisions. Additional changes may incur extra charges, which will be communicated in advance.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate content, images, and business details

  • Approving design and layout decisions

  • Responding promptly to feedback and communication

6. Refunds & Cancellations

Due to the custom nature of our work, refunds are generally not offered once the work has begun. If a project is canceled before work starts, any deposit may be refunded at our discretion.

7. Website Ownership

Once full payment is received, the website and its contents belong to you. You are free to manage or transfer it as you see fit.

8. Limitation of Liability

We are not responsible for:

  1. Website downtime caused by third-party hosting

  2. Security issues arising from client-managed plugins or themes

  3. Content accuracy provided by the client

9. Contact

If you have questions about these terms, please contact:

Othman Derhem
Email: [your email]
Phone: [your phone number]
Website: https://odwpservices.co.uk

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